Makemytrip not refusing to refund upon requesting to cancel ticket - makemytrip Refundable ticket not able to cancle ticket

Sir, I have booked a ticket for my return journey from makemytrip (Atlanta to Hyderabad) on 20 April 2014. E-Ticket shows that the ticket is refundable (NN570116538856). I have made numerous calls to makemytrip. They say that I will...